- Valentine's Day Shipping Cut-off Dates
- Do you offer Click & Collect?
- How long will it take for my products to be delivered?
- How are special delivery items shipped?
- Where do you deliver?
- Can I change my delivery date?
- How can I change my delivery address?
- What happens to my delivery if no one is available/home to receive it?
- Why isn't my delivery address recognized when I enter it at checkout?
- Can I get my order delivered to a store?
Due to current circumstances deliveries are taking longer to be delivered. The health, safety and wellbeing of our colleagues is our utmost priority and we have put in place measures, including a social distancing plan, to protect individuals working in our distribution centres, which may slow processing.
Customer Care Hours
We're working really hard to get through all of your queries. At the moment we are responding to emails as quickly as possible and our live chat and phone wait times are longer than usual. We're really sorry for any inconvenience.
COVID-19 - Helping us all to stay safe
We have safely reopened. Check here for our opened store list and what to expect. You can still shop online at the bodyshop.com, but most importantly stay healthy, be safe and look out for one another.