- How long will my Reward be valid for?
- Do I get a membership card with the program?
- How do I earn points & what are the rewards?
- How will I get my points?
- Where can I view the Love Your Body Club™Terms & Conditions?
- What can I spend my Rewards on?
- What happens if I need to claim a refund for a product I paid for using my Love Your Body Club™ Rewards?
- Can I earn points on all purchases?
- Which Charities can I donate to, and how can I do this?
- What is Love Your Body Club™?
- Is the birthday reward only valid during the birthday month?
- Are there a maximum number of Rewards I can spend in a single transaction?
Due to current circumstances deliveries are taking longer to be delivered. The health, safety and wellbeing of our colleagues is our utmost priority and we have put in place measures, including a social distancing plan, to protect individuals working in our distribution centres, which may slow processing.
Customer Care Hours
We're working really hard to get through all of your queries. At the moment we are responding to emails as quickly as possible and our live chat and phone wait times are longer than usual. We're really sorry for any inconvenience.
COVID-19 - Helping us all to stay safe
We have safely reopened. Check here for our opened store list and what to expect. You can still shop online at the bodyshop.com, but most importantly stay healthy, be safe and look out for one another.