Do you offer free returns? Customer Service August 31, 2021 11:56 Updated You can return your items for free at one of our stores. If you'd like to return your items via mail, have a look at our Returns and Exchange Policy. Related articles What is your returns policy? I've opened my product, can I still return it and get a refund? How long do I have to return an item? How long will it take to get my refund? What is the return policy on gift sets?