What happens to my delivery if no one is available/home to receive it? Customer Service August 31, 2021 11:55 Updated If no one is home when the courier comes, don???t worry; simply contact UPS (you can find this information in your shipping confirmation email), who will be able to advise you on your options. Related articles Where is my order? Can I get my order delivered to a store? How long will it take for my products to be delivered? Why isn't my delivery address recognized when I enter it at checkout? What is your returns policy?